Support8 min
Troubleshooting
Fast checks for browser media, room signaling, presentation and RTMP problems.
Camera or microphone
- 1Check browser site permissions.
- 2Close other software that may be locking the device.
- 3Refresh after changing hardware or permissions.
- 4Test another browser/device if the device list remains empty.
Guest admission
- 1Confirm the guest used the /join/ link.
- 2Open the host's Waiting Room/People panel.
- 3Keep both browser tabs open during admission.
- 4If requests still do not arrive, the administrator should inspect Socket.IO and PM2 logs.
Administrator commands
Administrator command example
pm2 status pm2 logs s-stream --lines 200 bash /var/www/s-stream/scripts/ffmpeg-diagnostics.sh
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Take this guide into SStream Support.
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